Call 2-1-1. Get Connected. Get Help.

2-1-1 is a toll-free phone number, operated by the United Way, which connects people with community resources to get the help they need for their families. When you dial 211, you will reach a trained, caring professional 24 hours a day, seven days a week. You can also access 2-1-1 online at

When you call 2-1-1…

Share with the resource specialist:

  1. I live in (Missouri or Illinois).
  2. I need help near (city/town or zip code).
  3. I need help today (or this week/month).

Things you might need help with today:

  • Getting food or baby formula
  • Emergency shelter
  • Staying safe or keeping your children or parents safe
  • Emergency rent or mortgage payment assistance
  • Emergency utility payment assistance
  • Finding diapers, clothing, or personal care/grooming items
  • Supporting a person with mental health issues
  • Paying for an important prescription medication

Additional information that might be helpful for the 2-1-1 team to know includes:

  • My family is homeless.
  • I (or your child) have a disability.
  • English is my family’s second language.


Other ways 2-1-1 can help!


Daily Living

    • Get SNAP or WIC benefits
    • Food pantry & thrift store locations
    • Meal delivery for seniors
    • Summer meals for kids
    • Life skills education

Housing Utilities

    • Long-term housing
    • Set up utility payment assistance
    • Furniture or household items
    • Supported living (seniors, persons with mental health issues, or persons with disabilities)


    • Community ride programs
    • Car seat safety
    • Senior, disability-related, or non-emergency medical transportation


    • Rights of seniors & persons with disabilities
    • Crime victim support
    • Services for veterans
    • Medicaid or Medicare information
    • Social security, workman’s comp, or unemployment payments
    • Employment or housing discrimination


    • Special education rights advocacy
    • Disability awareness & support
    • School supplies
    • Tutoring
    • Computer literacy
    • Language interpretation
    • Job readiness & job search
    • Adult literacy & language learning


    • Pregnancy or breastfeeding support
    • Family doctors & pediatricians
    • Immunizations
    • Clinic visits
    • Medical testing/screening
    • Physical, occupational, or speech therapy
    • Aging resources & support

Income Support

    • Caregiver subsidies
    • Child care payment assistance
    • Finance counseling/planning
    • Career counseling
    • Tax preparation & information

Individual or Family Support

    • Parenting programs
    • Child care & after-school programs
    • Disease management & support
    • Animal care
    • Holiday assistance
    • Death & burial services

Mental Health Addictions

    • Counseling: Anger management, abuse survivor, marital, play therapy, grief
    • Mental health treatment & support groups
    • Substance abuse treatment & support groups


    • Respite care & funding
    • Playground/parks/campground locations
    • Special Olympics
    • Arts/crafts activities & art therapy
    • Sports, exercise, and swim programs
    • Day and residential camps (including therapeutic & disability-specific)

Disaster Services

    • Cooling centers
    • Personal protective equipment
    • Public internet access
    • Disaster recovery (weather, earthquake, fire, etc.): food, shelter, personal care items, clothing, emergency payment support, library locations
    • Post-disaster counseling

Consumer, Information, or Municipal Services

    • Product safety alerts/recalls
    • Consumer safety: food, medications, cosmetics, medical devices
    • Permits & licenses
    • Voter registration
    • Identity theft
    • Support for military families
    • Do-Not-Call & Junk Mail Registry